All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
To be eligible for a REFUND, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Due to the nature of our personalized items, unless they arrive damaged or defective, cannot be returned or exchanged.
Cancellation / Return / Exchange Policy
We appreciate your business and will gladly accept returns and exchanges. Please contact us within 14 days of delivery, all returns must be shipped back to our shop within 30 days of delivery. Due to the nature of our personalized items, unless they arrive damaged or defective, cannot be returned or exchanged.
Buyers are responsible for return shipping costs and loss of value of the item if not returned in original condition.