All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Free local delivery is available for orders over $100 within northeast Iowa. For orders under $100, we charge $25 for local delivery.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
You can skip the shipping fees with free local pickup at 82 Main Street, Waterville, Iowa. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10-4 on Friday & Saturday. Please have your order confirmation email with you when you come.
Due to the nature of our products we do not accept returns.
In the event that your order arrives damaged in any way, please email us as soon as email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org
Cancellation / Return / Exchange Policy
We do not accept returns. Cancellations are allowed up to 24 hours after your order.