Local Shop Pickup Available Friday & Saturday 10 am- 4 pm.
5460 Merle Hay Rd, Johnston, IA
Shipping available at customer expense
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Shipping Policy
Please allow 5 business days for your order to be completed after receiving your order confirmation email. You will receive another notification when your order has shipped. (This does not include shipping time. Shipping time is dependent on the method of shipping you choose, and location. Customer is responsible for shipping fees).
In-store Pickup
You can skip shipping fees with free local pickup. Our address is 5460 Merle Hay Rd, Johnston, IA.
After placing your order, please specify if you want to pickup. Please allow 1-5 business days for pickup. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are 10am-4pm Friday & Saturday. Please have your confirmation email with you when you come.
Stop into the store, and pickup
Refund Policy
Due to the nature of our products we do not accept returns. In the event that your order arrives damaged in any way, please email me at doubleupfades@gmail.com with an order number and a photo of the item's condition. This will be addressed on a case-by-case basis, and we will work best to work towards a satisfactory solution. If you have any further questions, please contact me at doubleupfades@gmail.com.
Cancellation / Return / Exchange Policy
Orders can be canceled up until the product has been produced. Please reach out with questions concerning the status of your order at doubleupfades@gmail.com
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