All orders are processed twice a week, Tuesday and Fridays on orders received before 1pm CT. Once processed, it will take two to three business days to ship your item. You will be contacted once your order is shipped. If ordering for local pick-up, we will notify you when your order is ready.
All sales are final. Iowa Ceramics Center and Glass Studio does not refund purchases made online.
Cancellation / Return / Exchange Policy
We can cancel orders only if the item has not yet been shipped, picked up, or delivered. You must contact us within 2 hours to cancel your order via email, at email@example.com. All shipped, picked up or delivered sales are final.