We currently offer three shipping options: Local Pickup (free), Flat Rate Shipping ($5.95) or Local Delivery ($4.00). Local Pickup: we will try our best to have your order ready within one to two business days unless otherwise specified. Once you receive a confirmation email stating your order is ready, you can pick up your order at our Cedar Rapids, Iowa location. For information on our location and hours, please visit https://frolicsboutique.com/pages/about-us. Flate Rate Shipping: Unless otherwise specified within product description, all orders will be shipped within three business days from receipt of payment. In most cases, two or three day shipping will be utilized. Local Delivery: this option is available for customers located in the following cities in Iowa: Cedar Rapids, Marion, Hiawatha and Fairfax. We process local deliveries one day per week, typically on a Monday or Tuesday. In limited cases, it may take up to seven business days for an order to be delivered. For additional information, please contact us at firstname.lastname@example.org.
Our standard refund policy allows for store credit only. Please reference our Cancellation/Return/Exchange Policy. Refunds will only be given in limited circumstances and at our discretion. Please contact us at email@example.com for additional information.
Cancellation / Return / Exchange Policy
To cancel an order, please send us an email at firstname.lastname@example.org, or text us at (319)573-3394 within 24 hours of order submission. Cancellation requests received after 24 hours may not be processed. Return Policy Returns/exchanges are for store credit only and must be completed within 14 days of receipt of product. Store credit will only be given for returned merchandise that has been unworn and has tags attached (if applicable). Shipping To return your product, you should mail to: Frolics Boutique, 72 16th Ave SW, Cedar Rapids IA 52404, United States. Package must be postmarked prior to the 15th day following receipt of product. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.