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Shipping Policy
Processing time
The time I need to prepare an order for shipping varies (usually 1-3 days). For details, see individual items.
Estimated shipping times
I'll do my best to ship items within a week of receiving payment. Actual delivery time will depend on the shipping method you choose.
Refund Policy
Refunds & Exchanges
Our goal is to have happy customers. Returns, exchanges or cancellations on regular orders are accepted as long as the item is unused, undamaged, and returned in original packaging.
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item is shipped
Buyer is responsible for the return shipment. Original shipping fee will not be refunded.
Note: Personalized items do no qualify for returns, exchanges or cancellations. Sale items do not qualify for returns or exchanges.
Cancellation / Return / Exchange Policy
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: custom or personalized orders and/or items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
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